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Shipping Policy

Thank you for shopping with Viracocha. We’re committed to getting your order to you as quickly and smoothly as possible. Below you'll find all the details about how we handle shipping.

Processing Time

All orders are processed within 1–3 business days.
You'll receive a confirmation email once your order is placed, and a tracking number once your item has shipped.

Shipping Methods & Timeframes

We ship worldwide. Estimated delivery times vary depending on your location:

UK: 1–3 business days after dispatch
Europe: 3–7 business days after dispatch
USA & International: 5–10 business days after dispatch

Please note that these are estimated timeframes and delays may occur due to customs or courier issues.

International Orders

International customers are responsible for any customs duties, taxes, or fees that may apply. These are not included in the shipping cost at checkout.

Tracking Your Order

Once your order is shipped, you’ll receive an email with tracking info so you can follow your package every step of the way.

Lost or Delayed Packages

If your order hasn’t arrived within the expected timeframe, please email us at email@viracocha.xyz. We’ll work with the courier to sort it out as quickly as possible.